Privacy Policy

Spring Valley Luxury Residences collects information you voluntarily provide through contact forms, brochure or floor plan download requests, newsletter sign-ups, and inquiry submissions. This typically includes your full name, email address, phone number, country of residence, inquiry type, and any message or notes you share with us.

We also automatically collect limited technical information when you visit our website, such as your browser type, device type, referring pages, approximate location, and pages viewed, through standard analytics tools and cookies.

When you submit a contact form, the information you provide is stored securely and shared only with our sales and concierge team for the purpose of responding to your inquiry about residences, pricing, availability, or scheduling a private presentation.

Requesting a brochure, floor plan, or investment package may require submitting your name and email address. We use this information to deliver the requested materials and to follow up with relevant project updates. You may opt out of follow-up communications at any time.

We use industry-standard analytics services to understand how visitors interact with our website. This data is aggregated and helps us improve our content, performance, and user experience. We do not use analytics data to identify individuals.

Our website uses cookies and similar technologies to support core functionality, remember preferences (such as light or dark mode), and measure site performance. Please review our Cookie Policy for full details on the cookies we use and how to manage them.

We use the information you provide to respond to inquiries, deliver requested materials, schedule consultations, send relevant project updates, and improve our website and services. We do not sell your personal information to third parties.

If you express interest in a residence, our sales team may contact you by email, phone, or messaging app to share additional information, answer questions, or invite you to a private presentation. You may request to stop these communications at any time.

From time to time we may send you updates about new releases, construction milestones, pricing changes, or events. Every marketing email includes an unsubscribe link, and you can opt out at any time without affecting your existing inquiries.

Your information is stored on secure, access-controlled cloud infrastructure. We apply reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, alteration, or disclosure.

We rely on trusted third-party providers for hosting, email delivery, analytics, and customer relationship management. These providers process information solely on our behalf and under confidentiality obligations. We do not authorize them to use your information for their own purposes.

Subject to applicable law in the United States, Jamaica, and other jurisdictions, you may request access to the personal information we hold about you, ask us to correct inaccurate data, or request deletion of your data. To exercise these rights, contact us at info@springvalley.com.

We retain personal information only as long as needed to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Inactive inquiry records are periodically reviewed and removed.

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at info@springvalley.com or by mail at Spring Valley Luxury Residences, Mahogany Drive, St. Mary, Jamaica.